Enterprise Car Club provides community-based vehicles for all members to use and enjoy. By becoming a member, you are agreeing to a few simple ground rules designed to keep everyone's journey enjoyable.
The fee for non-compliance with this code is £30 unless otherwise specified. For more information click here.
It is essential to return vehicles on time to ensure other members are not inconvenienced. If you are running late (it happens to the best of us at times!), please inform us as early as possible, so that we can make alternative arrangements for any other member who may be affected. If you need to cancel or change a reservation, please give as much notice as possible to ensure maximum availability for other members.
To ensure that allergies are not activated, and the vehicle doesn’t smell, please do not transport your pets in the car. If necessary, the cost of specialist cleaning will be added onto the penalty fee.
If you need to travel with a service animal, please contact the Clubhouse team so we can discuss your needs.
Please do not leave the vehicle excessively dirty for the next member, or unclean on the inside. This includes litter – please take this with you. Most importantly, consider your neighbours, and leave the vehicle the way you would want to find it. To monitor this we have a warning and fining system in place for any member leaving the vehicle in an unacceptable condition. Should you encounter this please report it to the Clubhouse on 0345 266 9290, or email.
If lights are left on inside or outside of the car and causes the battery to flatten, or you perform some other action requiring a member of the Enterprise Car Club team to go to the car to rectify the situation (including a tyre change), our standard penalty fee will be charged, and additionally you may be charged up to a maximum of £75 for the assistance.
As the registered keeper of the vehicle, Enterprise Car Club are required by law to pass on driver details to the relevant authorities. Any offences committed are the driver’s responsibility and not the clubs. An administration fee of £30 will be chargeable on all tickets processed by us.